Have you ever walked past Lush? That's the shop you can smell 200 meters away that makes smelly bathroom products. It has been around for a long time and everyone knows it as the shop that smells. Well it is not the only one. Lots of businesses are starting to develop their own scent brand - the view is that it helps make a distinct emotional connection with the consumer. Is this a new fad or something for the long term? Is this ethical? How much work goes on behind the scenes to get the right scent? Is it a form of air pollution? The questions go on...
In a recent article in Business Week, the latest ambition is to plant a scent bomb into a low income housing development in New York in an attempt to make the residents happier. Smell does affect mood - we don't need scientists to tell us that. So the concept is sound. And if there are ways of helping people then lets do it. I just hope it is used responsibly and does not turn our high streets into an overwhelming and unpleasant experience. There is something nice and comforting with consistency - even if it is the consistent smell of background pollution.
Wednesday, June 23, 2010
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